If you have a question before starting your dispute, or if your situation does not fit neatly into the charge types listed on the Common Disputes page, please get in touch. We are happy to advise whether CarRentalHelp is likely to be helpful in your specific case before you commit to purchasing a pack.

When to use this page

Please use the contact form below if:

• You are not sure whether your charge falls within the scope of CarRentalHelp
• You have a question about how the service works before purchasing
• You have already submitted a form and have not received a confirmation email
• You have received your pack and have a question about its contents
• You have a general enquiry about car rental disputes

Please note: CarRentalHelp does not provide real-time advice by telephone. All enquiries are handled by email. We aim to respond within two working days.