Start Your Challenge
CarRentalHelp gives you a professionally prepared pack that tells you exactly what to do, in the right order, with the right letters — including translations where needed.
Not sure which applies? If your dispute involves more than one charge from the same rental — for example a damage charge and a withheld deposit — choose the Multi-Issue Pack.
Pay before completing the form. Payment confirms your order and allows us to begin preparing your pack. Select your pack, make payment, then complete the form below.
STANDARD PACK
£25
One charge type
Covers damage charges, withheld deposits, insurance disputes, fuel charges, hidden fees, or any other single category of charge.
MULTI-ISSUE PACK
£40
Two or more linked charges
Two or more charges from the same rental. One integrated strategy, one timeline, one set of letters covering everything together.
Not sure which applies?
If your dispute involves more than one charge from the same rental — for example a damage charge and a withheld deposit — choose the Multi-Issue Pack.
Please ensure that you have read our Terms of Use.
Pay before completing the form. Payment confirms your order and allows us to begin preparing your pack. Select your pack, make payment, then complete the form below.
What happens after you submit?
We review your responses carefully.
Each pack is individually prepared — we do not send generic templates. We draw on analysis of more than 12,000 car rental complaints to identify the approach most appropriate for your specific situation.
Your pack will be sent to the email address you provided. It will contain everything you need to pursue your complaint — including who to contact first, what to say, and what to do if you do not receive a satisfactory response.
If we need any clarification before preparing your pack, we will contact you at the email address provided.
Your information is used solely to prepare your pack.
It is not shared with rental companies, brokers or any third party. See our Privacy Policy for full details.